Refund & cancellation policy

You can request a refund within 7 days of payment if your paid billing period is unused.

Published 25 October 2026 · Videopreneur Studios

When a payment is eligible

• Send your request within 7 days of the payment date.
• No successful image or video generation must have been made during the billing period covered by that payment.
• Failed or cancelled generations do not count as usage.

This policy applies to both your first subscription payment and monthly renewal payments. A renewal is assessed against usage in that renewal’s paid period.

How to request a refund

Email aifilmakersofficial@gmail.com from your registered account email. Include your Razorpay payment ID, payment date, and the subscription email address.

Videopreneur Studios will check the payment and generation history against the eligibility criteria above. Eligible refunds are returned through Razorpay to the original payment method. The time for a refund to appear depends on your bank or payment provider.

Cancel future renewals

Sign in, open the subscription page, and choose “Cancel future renewals”. Cancellation stops future subscription charges. Your access continues until the end of the period already paid for.

Cancelling renewals does not automatically issue a refund. If you are eligible for a refund, send a separate request as described above. When a paid period is fully refunded, generation access for that period ends.

After the refund window or after use

Payments are not eligible under this policy once the 7-day window has passed or after a successful image or video generation in the paid period. You can still cancel future renewals.

Payment or billing problems

If you believe you were charged incorrectly or charged more than once, contact aifilmakersofficial@gmail.com with the relevant payment IDs so we can investigate.